Free shipping

MAISON PORPORA offers free standard delivery on orders above 250 €. Please note that free shipping will be applied to your order at checkout.

Delivery times are provided as guidelines only. Kindly note that delivery to rural addresses can result in longer delivery times.

Orders placed before 12:00 AM (CEST) will be shipped in 24h. During the sale period, the large amount of order can result in longer delivery times.

All orders are shipped with UPS and requires a signature upon delivery. UPS usually operates between 9am—6pm on business days. You can specify an alternate daytime delivery address when ordering, for example your work address (recommended).

Taxes and duties

The prices of products are expressed in Euros inclusive of taxes but excluding customs duties.

The Prices of Products are expressed in Euros, inclusive of taxes and excluding customs duties, for orders outside of the EU that shall be borne by the Customer.

For orders outside of the EU :

All applicable duties shall be borne by the customer. Unfortunately we cannot estimate how much duties you will pay but your local customs should be able to estimate the price.

MAISON PORPORA cannot be held responsible for any action and/or costs and/or taxes and/or delays due to customs over which it has no control.

Important information

Delivery times are provided as guidelines only and do not take into account possible delays caused by payment authorization and/or stock availability and/or customs delays. We are unable to deliver to post office boxes. All orders are fully traceable through UPS.com

Insurance

MAISON PORPORA insures each purchase during time in transit until it is delivered to you. All orders require signature upon delivery, at which point responsibility for the shipment passes to you. If you have specified a recipient other than yourself for delivery purposes, you also accept that signature by the third party is sufficient proof of delivery and fulfilment by MAISON PORPORA.

Order status

All orders are shipped with UPS and are fully traceable on their website. You can always contact them if you have questions regarding your shipment.

Alternatively, you can refer to the “Orders” section of your account to get general information about your order status.